Use One-Time Flex to collect a delivery using a code in Thinventory Mobile.

Before you start

  • You must have a company code and collection code from your company.
  • You must have location services enabled on your mobile for locker access.
  • You must have Bluetooth switched on.

Pick up a delivery

  1. Tap Use collection code

    If you already have a ByBox login to Thinventory Mobile, just log in first then provide the collection code.



  2. Add the collection details. This includes a Company code and a Collection code.
  3. Tap Continue

  4. The screen displays your Delivery location, door number and additional information about the locker.
  5. Tap View on map to help you with directions.

  6. When you're at your delivery location, tap I've arrived - open locker

    • Make sure you are standing close to the doors. (If you're outside of Bluetooth range, your locker will not be found.)
    • Look for the code at the top corner of the locker bank to check you're standing at the correct one.


  7. The door opens.

  8. Remove all your items and close the door.
    IMPORTANT: All items must be removed BEFORE you close the door.
  9. Tap Done

Having trouble?


Follow the Job-Based Flex guidance.

If you see this message, check the Collection Details you have and enter them again. If you still see this message after checking the Collection Details you have been provided call ByBox Customer Support on 02476 584272

If you see the screen below it means that either: the data you have entered is valid but a proof a delivery can’t be found, or data connectivity has been lost​. You still have the option to attempt to collect your delivery.
Tap I've arrived - open locker and follow the process from step 7 above.