Last updated: October 5th, 2023

This page details the Bluetooth devices supported by Konnect™, based on the extensive and continuous testing performed by ByBox. This page is a living document and will be updated regularly. Typically, updates will be a result of new devices being released by manufacturers; ByBox increasing testing coverage to previously untested devices; and ByBox releasing software updates that lead to performance improvements on existing devices.

Recommended operating system and devices

The recommended Operating System and devices are in line with manufacturer guidelines and tested by ByBox on a continuous basis 1 including Bluetooth performance with Konnect™ App Lockers.


Operating system(s)ByBox recommended device model(s) for operating systems inline with manufacture support Lowest recommended device 
iOS 15 
and above

Apple iOS 15 
https://support.apple.com/en-gb/guide/iphone/iphe3fa5df43/15.0/ios/15.0  

Apple iOS 16
https://support.apple.com/en-gb/guide/iphone/iphe3fa5df43/16.0/ios/16.0

Apple iOS 17
https://support.apple.com/en-gb/guide/iphone/iphe3fa5df43/17.0/ios/17.0 

iPhone 6S

Manufacture notes: Vintage and obsolete products
https://support.apple.com/en-gb/HT201624

Android 11 and above

Google Supported Devices http://storage.googleapis.com/play_public/supported_devices.html

See Manufacture list
http://storage.googleapis.com/play_public/supported_devices.html

Compatible devices

Devices that meet the above criteria are compatible with Konnect™ App Lockers. Due to significant variation in performance of the different Bluetooth chipsets and implementations by manufacturers, ByBox cannot always guarantee the minimum acceptable1 performance of these devices. 


1 Acceptable is currently defined as opening a door in less than 5 seconds, without error, in 95% of tests. This service level may improve as ByBox releases performance improvements, and manufacturers release newer Bluetooth devices.