The Konnect HQ homepage shows you at a quick glance some of the most important details about your teams and activities.
Let's take a closer look at each area.
Activity
TheActivitypane displays all the activities associated with your doors.
Field
Details
Type
Displays the type of activity, such as delivery, collection or an issue. See Activity Types below for more.
Location
Displays where the delivery or return took place.
Door/Profile
Displays the name and size of door for the delivery, inventory or return.
Package Info
Displays the delivery or return package details, including tracking number and SKU.
Additional Info
Displays any available reference numbers: May include quantity, an order number, a hardware reference number, Supplier Purchase Order or Unique Consignment Reference.
Time
Displays the time of the delivery or return.
User/Driver
Displays the driver or client user name for the delivery or return.
Company
Displays the company name of the user.
Activity Types
You can see the ActivityType by the icon, hover over each one in the Activity paneto view the description. Here are all the Activity Type icons and what they mean.
Icon
Description
Access door
Tracked in
By app
By HQ
Stock move
By RFID
Tracked out
By app
By HQ
Stock move
By RFID
Duplicate system scan out
Collect returns - system scan out
Exceptions
No items scanned in or out
Note: This will always be captured on the activity dashboard before RFID activity to confirm that no items were manually scanned in or out using the Konnect App.
Failed delivery
You can see more details about yourActivitiesby clicking theView All Activityand going to theActivitypage. To see historical data, see Activity.
Account Settings
You can view your account settings from any page in the Konnect HQ . Click onAccount Settingsunderneath your name to view more details.
Field
Details
First Name
Displays your first name. You can edit this field directly from this page by clickingEdit.
Last Name
Displays your last name. You can edit this field directly from this page by clickingEdit.
Email
Displays your registered email. You can edit this field directly from this page by clickingEdit.
Password
Displays your registered password. You can reset this field directly from this page by clickingReset.
Search
TheSearchfield on theDashboardallows you to search all ofKonnect HQ.You can also perform more targeted searches on individual pages. ThisDashboardsearch function gives you more of a global view of your content.
Logout
You can logout ofKonnect KQfrom the top right-hand corner.
Get more help
TheHelpbutton takes you to the online help information aboutKonnect HQ. You can navigate through to different procedures or perform specific key word searches to find help and support information.