- Go to the Konnect HQ login page and select Forgot Password.
![](/help/KonnectHQ/files/en/1246024/18087939/1/1617103390013/forgotpswd1.jpg)
Enter your username and select Send.
![](/help/KonnectHQ/files/en/1246024/18087940/1/1617103397997/forgotpswd2.jpg)
Check your email to find a message with a link to start the password reset process.
![](/help/KonnectHQ/files/en/1246024/18087941/4/1617103589533/forgotpswd4.jpg)
Select the link and check your email for the new activation code.
Select the link in the email to reset your password.
![](/help/KonnectHQ/files/en/1246024/18087944/3/1617103610207/forgotpswd6.jpg)
Enter your new password information and select Submit.
Note: Your password must be at least 8 characters long.
You now have access to the Konnect HQ.