The Issues pages shows all Inventory issues in one place in Konnect HQ so you can make the needed adjustments.
View Issues
To view all issues from the Issues page in Konnect HQ:
Select Core > Issues
View all Issues.
Filter the issues by the fields (optional):
Field
Detail
Issue Type
SKU not assigned to door.
SKU below minimum stock level.
Location
Enter the location.
Door
Enter the door.
Fix Issues
SKU below minimum stock level
From the Issues page, in the Description field for the issue you will see: SKU below minimum stock level, what the minimum stock level is and the current stock level of the SKU.
To fix this issue a job order must be raised to replenish the inventory stock. View Inventory Orders to find out more.
SKU not assigned to a door
From the issues page, next to the issue select Assign SKU to Door button.
Check the SKU is ticked.
Select Set Assigned SKUs
The issue is fixed and no longer on the Issues page.
Export Issues
To export issues from the Issues page in Konnect HQ:
Select Core > Issues
Use the filters (optional)
Select Export
A .csv file downloads with the following details:
Field
Details
Type
Issue type e.g. SKU below minimum stock level
Tracking Number
Displays the tracking number(s) of all the relevant items in stock.
Note: Only records that include tracking numbers appear.
Minimum Stock
Minimum stock level for the SKU.
Quantity
Stock quantity.
Door Name
Displays the name of the door.
SKU Name
Displays theSKUname
SKU Identifier
If applicable, displays the unique identifier for theSKU.