The Flex feature offers a range of different options for delivery and return of items. To learn more about Flex, contact your Account Manager.

If you are a Flex user, this section outlines the main tasks you complete in Thinventory Mobile as part of working with Flex.

Before you begin

This feature must be enabled by your company. Check with your administrator to make sure Flex is enabled for your account

Using Flex

Flex allows you to access multiple lockers across the network. 

Pick up a delivery

You can now collect packages from more than just your own door in Thinventory Mobile.

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The 'Include+' macro can only be used in spaces managed by Scroll Versions / Scroll Translations.

All 'Include+' and 'Excerpt Include+' macros must be converted to normal 'Include Page' and 'Excerpt Include' macros in such spaces.

Please use the macro conversion tool to detect and fix similar issues in this space or ask a space administrator to do so.

  1. Select Pick Up My Delivery.
  2. Select Find my Items.
  3. Your door opens.
    Note: Your company may have lockers that have a particular sticker on them. Make sure you are near the lockers with your company's allocated sticker.
    The door opens.
  4. Remove all your items and close the door.
    IMPORTANT: All items must be removed BEFORE you close the door.
  5. Select the best option:
    1. Door closed – Ready to Continue. Your collections from this locker is complete. Select Done and follow the prompts to see if you have more deliveries to collect.
       
    2. Verify Collections. You can verify your collections or choose to wait until later. Follow the prompts to verify your collection.


Error rendering macro 'Include+'

The 'Include+' macro can only be used in spaces managed by Scroll Versions / Scroll Translations.

All 'Include+' and 'Excerpt Include+' macros must be converted to normal 'Include Page' and 'Excerpt Include' macros in such spaces.

Please use the macro conversion tool to detect and fix similar issues in this space or ask a space administrator to do so.

Drop off a return

You can return packages to multiple lockers using Thinventory Mobile.

Error rendering macro 'Include+'

The 'Include+' macro can only be used in spaces managed by Scroll Versions / Scroll Translations.

All 'Include+' and 'Excerpt Include+' macros must be converted to normal 'Include Page' and 'Excerpt Include' macros in such spaces.

Please use the macro conversion tool to detect and fix similar issues in this space or ask a space administrator to do so.

  1. Select Drop Off My Return.
    Note: Make sure you are in Bluetooth range/ distance to the doors.  Your company may have lockers that have a particular sticker on them. Make sure you are near the lockers with your company's allocated sticker.
  2. Select Open Return Door for the Available Locker.
  3. Place the item to return into the locker
  4. Close the door.
  5. Select the best option:
    1. Door closed – Ready to Continue. Your return from this locker is complete. Select Return More Items if you have more to return, otherwise, select Done.
    2. Verify Returns. You can verify your returns or choose to wait until later. Follow the prompts to verify your return. 

      The item is now returned and will be added back into the network or returned to the warehouse for warranty processing.

Error rendering macro 'Include+'

The 'Include+' macro can only be used in spaces managed by Scroll Versions / Scroll Translations.

All 'Include+' and 'Excerpt Include+' macros must be converted to normal 'Include Page' and 'Excerpt Include' macros in such spaces.

Please use the macro conversion tool to detect and fix similar issues in this space or ask a space administrator to do so.