Thinventory Mobile makes it easy for you to collect or return an item into an App Locker.

Note: If you are using a locker with a physical key, do not use this procedure. Follow the steps in Verify Collections or Verify Returns.

Collect an item

To collect an item:

  1. Go to Thinventory Mobile home screen and select Open Locker With My Phone.
    Note: You can also select this option from My Delivery Location.
  2. Select the Open Locker With my Phone.
    Note: This option only appears when the location has an App Locker.
  3. Select the appropriate door.
    Note: If you have a default door, it appears at the top of the list under My Default Door
    The door opens.
  4. Remove the package(s) from the door.
  5. Close the door.
    Caution: Make sure the app confirms the door is closed. Your location screen shows when the door is closed.
  6. Verify the collection at the Verify Collections screen. For more details, see Verify Collections.

    Note: You many not have access to this feature.

Error rendering macro 'Include+'

The 'Include+' macro can only be used in spaces managed by Scroll Versions / Scroll Translations.

All 'Include+' and 'Excerpt Include+' macros must be converted to normal 'Include Page' and 'Excerpt Include' macros in such spaces.

Please use the macro conversion tool to detect and fix similar issues in this space or ask a space administrator to do so.

Error rendering macro 'Include+'

The 'Include+' macro can only be used in spaces managed by Scroll Versions / Scroll Translations.

All 'Include+' and 'Excerpt Include+' macros must be converted to normal 'Include Page' and 'Excerpt Include' macros in such spaces.

Please use the macro conversion tool to detect and fix similar issues in this space or ask a space administrator to do so.

Return an item

To return an item:

  1. If applicable, verify the return packages at the Verify Returns screen. For more details, see Verify Returns.

  2. Go to Thinventory Mobile home screen.
  3. Select the Open Locker With my Phone.

    Note: You can also select this option from My Delivery Location.
  4. Select the appropriate door.
    Note: If you have a default door, it appears at the top of the list under My Default Door
  5. The door opens. Place package(s) in the door.
  6. Close the door.

Caution: Make sure the app confirms the door is closed. Your locations screen shows when the door is closed.

Error rendering macro 'Include+'

The 'Include+' macro can only be used in spaces managed by Scroll Versions / Scroll Translations.

All 'Include+' and 'Excerpt Include+' macros must be converted to normal 'Include Page' and 'Excerpt Include' macros in such spaces.

Please use the macro conversion tool to detect and fix similar issues in this space or ask a space administrator to do so.

Error rendering macro 'Include+'

The 'Include+' macro can only be used in spaces managed by Scroll Versions / Scroll Translations.

All 'Include+' and 'Excerpt Include+' macros must be converted to normal 'Include Page' and 'Excerpt Include' macros in such spaces.

Please use the macro conversion tool to detect and fix similar issues in this space or ask a space administrator to do so.