Getting started

Essential safety first

Before downloading and starting your journey with Thinventory Mobile, it's important to review the Engineer Guidance to Safety Information.

Follow these steps to set up your Thinventory Mobile account:

Check your email for your account details. If you haven't received it, our Customer Support Team is ready to help.
Use the password link in the email to register your account.
Set up a secure password for your Thinventory Mobile account.
If the app isn't already on your device, visit your phone's app store to download it. Our How to download Thinventory Mobile guide provides detailed instructions.
Open Thinventory Mobile and log in with your account details.
Your account is now set up and Thinventory Mobile is ready to use.

For visual guidance on setting up your account, we've prepared a video that walks you through each step.

Get familiar with some of the key features of Thinventory Mobile. Each feature is linked to a detailed user guide for more information.

Screen	Detail	User guide
Latest Deliveries	Where you can see your most recent deliveries.	Working with Deliveries
My Delivery Location	Where you can view your default delivery location.	Working with Deliveries
Using a Lockbox	Where you can collect or return an item using a Lockbox.	Using a Lockbox
Open Locker with My Phone	Where you can open an app locker.	Collect or return an item using an App Locker
Order Return labels	Where you can order more labels.	Order Return Labels
Verify Collections	Where you can verify your collections.	Verify your collection
Verify Returns	Where you can verify your returns.	Verify a return
Open Flex	Access multiple lockers and a range of different options for the delivery and return of items across the network.	Open Flex
One-Time Flex	Collect a delivery using a code.	One-Time Flex
Job-Based Flex	Collect a delivery using a code or log in using your regular Thinventory mobile login details.	Job-Based Flex
User Profile	Where you can view details about your profile.
Help & Support	Where you can find out more about Thinventory Mobile.
Sign Out	Where you log out of your account.

For additional queries about getting started with Thinventory Mobile, visit our FAQ section.