ByBox Konnect App

The Konnect App allows users to access secure locations to collect or deliver items using a mobile device.

What's New

Help Pages

Getting Started

Getting Started Using Locations Using Collections Inventory & Stock Assign & Unassign an O …

Using Locations

PDF You can view doors that are either assigned to you or that contain items you need to c …

Using Collections

The Collections screen displays all your orders. Use this screen to access your orders, op …

Inventory & Stock

Getting Started Using Locations Using Collections Inventory & Stock Assign & Unassign an O …

Assign & Unassign an Order

View an Unassigned Order PDF You can view other locations from the Unassigned screen and a …

View Delivery Locations

This process is for Carriers using Konnect. If you are not a Carrier, see Using Locations …

Deliver a Package

This process is for Carriers using Konnect. If you are not a Carrier, see Using Collection …

Collect a Return

This process is for Carriers using Konnect. You can use Konnect doors to collect packages …

Deliver a Package With Smart Scan

PDF This process is for Carriers following the task delivery process using the Konnect App …

Collect a Return With Smart Scan

PDF This process is for Carriers following the task returns process using the Konnect App. …

How-to Videos

Find short how-to videos on how to use the ByBox Konnect app. Getting Started Using Locati …

Quick Start Guides

Find one page guides on a variety of common tasks in the ByBox Konnect app. Getting Starte …

Having Trouble?

Getting Started Using Locations Using Collections Inventory & Stock Assign & Unassign an O …