Use the Konnect App to cancel a Self Order.

Before you start

  • You must have Inventory enabled for your Konnect account to use this function. Check with your ByBox Administrator for more details.
  • You must have location services enabled on your mobile for locker access.


To cancel a Self Order:

  1. Tap the 3 lines on the top left of the screen.


  2. Tap My orders.


  3. Tap the Self Order number.


  4. Tap the 3 dots.


  5. Tap Cancel.


  6. Tap YES to cancel the Self Order.


  7. Your Self Order has been cancelled.