This process is for Carriers using Konnect. If you are not a Carrier, see Getting Started.

The menu in the top right-hand corner shows you all the screens in Konnect App.

You can go to a screen by selecting from this list. For more details on Screens, see Screens.

Note: The back button on your Android phone does not function in the Konnect App, however, you can navigate away by selecting a different screen from the menu.

What means what – Terminology

Here are a few common terms used in the Konnect App.

Location = where you go to get your item.


Order = the details about an item and its location.