Here are a few common issues you may come across.
I am a delivering a package my QR barcode is not working
Check you have entered the QR barcode correctly.
Make sure you are standing close to the locker, within Bluetooth range.
Contact your carrier support to confirm the barcode is valid.
I am a collecting a package and my order reference is not working
Check you have entered order reference correctly, including all characters and symbols.
Make sure you are standing close to the locker, within Bluetooth range.
Contact your administrator to confirm the order reference is valid.